Atlanta Fixture and Sales Company return policy.

Return Policy

Stock Orders Less than 30 days from Invoice Date

Return due to Product Failure: We replace the item from our inventory, and return the defective item to the factory.
Return due to Customer Order Error: We will credit or replace from stock, as applicable. These returns are subject to a repackaging cost if not in their original cartons, and all freight charges. A restocking charge may be added on some items.
Return due to Our Error: We will credit or replace from stock, as applicable. If not in original cartons, a repacking cost will be added.

Stock Orders Greater than 30 days from Invoice Date

Return due to Product Failure: Customer to follow factory defective/warranty plan.
Return due to Customer Order Error: Non-returnable.
Return due to Processing Error: Generally non-returnable.

Factory Direct Orders

Return due to Product Failure: Customer to follow factory defective/warranty plan.
Return due to Customer Order Error: Generally non-returnable. If we can negotiate a return with the supplier, the return is subject to restocking and all freight charges.
Return due to Processing Error: (less than 30 days from invoice date) will be credited and arrangements for the return to supplier will be made.
Return due to Processing Error: (greater than 30 days from date of invoice) non-returnable.

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